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Wazo Platform 19.16 Released

· One min read
The Wazo Platform team

Hello Wazo Platform community!

Here is a short review of the Wazo Platform 19.16 release.

New features in this sprint

  • Directories: lookups are now insensitive to accented characters.

Ongoing features

  • Switchboard: We are working to improve the switchboard call flow response time.
  • BLF: The Busy Lamp Field (BLF) of Do Not Disturb mode, call forwards and call filtering are being reimplemented to restore the behavior of Wazo 18.03.
  • Call logs: We are handling more scenarios in the Wazo Platform CDR. We are focused on the call forwarding scenarios, in order to present the correct numbers to users.
  • SBC: We are adding new blocks in Wazo Platform to handle more calls and improve security. Kamailio is the core of those new features and will serve as a Session Border Controller (SBC) and SIP router to multiple Asterisk instances.

For more details about the aforementioned topics, please see the roadmap linked below.

See you at the next sprint review!

Wazo Platform 19.15 Released

· 2 min read
The Wazo Platform team

Hello Wazo Platform community!

Here is a short review of the Wazo Platform 19.15 release.

New features in this sprint

  • Trunks: It is now possible to create two trunks with same username

Bug fixes

  • Presence status: There were some scenarios where the presence status was incorrect, e.g. hanging up a hold call. They are now fixed.
  • Call interception: Up until Wazo Platform 19.15, call interception was enabled for every user through the extension *8, e.g. *81001 for intercepting user 1001. This setting is now disabled by default. The preferred way to setup call interception is to use Interception groups, which define which user can intercept which other user.
  • Call reliance: We fixed a problem with WebRTC calls: sometimes, the call was hungup before even ringing the destination.

Technical features

  • Asterisk: Asterisk was updated from 16.5.1 to 16.6.1, fixing 1 security issue.

Ongoing features

  • Switchboard: We are working to improve the switchboard call flow response time, because the switchboard user needs the most reactivity from its application. These improvements may also have a positive outcome on non-switchboard calls reactivity as well.
  • BLF: The Busy Lamp Field (BLF) of Do Not Disturb mode, call forwards and call filtering are being reimplemented to restore the behavior of Wazo 18.03.
  • Call logs: We are handling more scenarios in the Wazo Platform CDR. We are focused on the call forwarding scenarios, in order to present the correct numbers to users.
  • SBC: We are adding new blocks in Wazo Platform to handle more calls and improve security. Kamailio is the core of those new features and will serve as a Session Border Controller (SBC) and SIP router to multiple Asterisk instances.

For more details about the aforementioned topics, please see the roadmap linked below.

See you at the next sprint review!

Sprint Review 18.03

· 2 min read
The Wazo Platform team

New features in this sprint

Admin-UI web interface: A lot of management plugins have been improved. Also, plugins for managing general settings (SIP, voicemails, conference rooms), schedules, devices, boss-secretary filters, call permissions, CDR export, extension features (like DND, call forwards, call recording, etc.) have been added.

Admin-UI web interface: The login page has been redesigned.

Contributions

Aastra/Mitel firmware: We thank Alexis de Lattre and José Herbrecht for submitting updates to the provisioning plugins for Aastra/Mitel phones.

Technical features

Asterisk: Asterisk was updated from 15.2.0 to 15.2.2, fixing 6 security issues.

Ongoing features

User and Tenant Management: We are currently reworking the user and entities (a.k.a tenant) configuration. This should make installations with multiple entities feel more natural in future versions.

REST API: We are working towards replacing the old orange admin web interface with the more modern and easier to maintain blue web interface (wazo-admin-ui on /admin). Since wazo-admin-ui is only using REST API under the hood, we need REST API to cover all cases of administration of Wazo. Hence we are completing the set of REST APIs offered by Wazo. You can find the complete API documentation on https://wazo-platform.org/documentation.

Authentication: We are changing the authentication mechanism of users and administrators to use a more secure storage. Most of the login experience will be the same, with a few limitations, like not being able to see passwords in clear text.


The instructions for installing Wazo are available in the documentation. The instructions for upgrading Wazo as also available in the documentation. Be sure to read the breaking changes.

For more details about the aforementioned topics, please see the roadmap linked below.

See you at the next sprint review!

Sprint Review 18.02

· 2 min read
The Wazo Platform team

New features in this sprint

REST API: We added new REST APIs to manage call filters (i.e. boss-secretary filters). Those APIs will allow us to manage call filters from the new admin-ui web interface.

CDR: The CDR REST API has been improved: for a given call, we have the two following information: 1. what extension has been dialed and 2. what extension or user has answered the call.

Admin-UI web interface: A lot of management plugins have been improved. Also, plugins for managing sound files, SIP trunks, IAX trunks and SIP, SCCP and custom lines have been added.

Ongoing features

User and Tenant Management: We are currently reworking the user and entities (a.k.a tenant) configuration. This should make installations with multiple entities feel more natural in future versions.

REST API: We are working towards replacing the old orange admin web interface with the more modern and easier to maintain blue web interface (wazo-admin-ui on /admin). Since wazo-admin-ui is only using REST API under the hood, we need REST API to cover all cases of administration of Wazo. Hence we are completing the set of REST APIs offered by Wazo. You can find the complete API documentation on https://wazo-platform.org/documentation.


The instructions for installing Wazo are available in the documentation. The instructions for upgrading Wazo as also available in the documentation. Be sure to read the breaking changes.

For more details about the aforementioned topics, please see the roadmap linked below.

See you at the next sprint review!

Sprint Review 18.01

· 2 min read
The Wazo Platform team

New features in this sprint

REST API: REST APIs have been added for:

  • SCCP general configuration
  • IAX trunks configuration
  • ConfBridge configuration
  • Special extensions configuration, e.g. setting DND extension to *55 instead of *25, etc.
  • Sound files
  • Trunk registrations

Technical features

System: the underlying Debian GNU/Linux system is upgraded to Debian 9 Stretch. The upgrade procesure is a bit different than usual and will take longer than previous upgrades. See the specific release notes for more details.

Asterisk: Asterisk is upgraded to the latest version 15.2.0.

Contributions

Yealink: The provisioning plugin for Yealink now includes the v82 firmware. Thanks to DamienB505 for the patches!

Ongoing features

User and Tenant Management: We are currently reworking the user and entities (a.k.a tenant) configuration. This should make installations with multiple entities feel more natural in future versions.

REST API: We are working towards replacing the old orange admin web interface with the more modern and easier to maintain blue web interface (wazo-admin-ui on /admin). Since wazo-admin-ui is only using REST API under the hood, we need REST API to cover all cases of administration of Wazo. Hence we are completing the set of REST APIs offered by Wazo. You can find the complete API documentation on https://wazo-platform.org/documentation.


The instructions for installing Wazo are available in the documentation. The instructions for upgrading Wazo as also available in the documentation. Be sure to read the breaking changes.

For more details about the aforementioned topics, please see the roadmap linked below.

See you at the next sprint review!

Sprint Review 17.17

· 2 min read
The Wazo Platform team

Hello Wazo community!

This release is our birthday release, since the fork! Thanks for following us this last year and keep in touch, the best is yet to come. :)

New features in this sprint

REST API: REST APIs have been added for SIP trunks, timezones, prompt languages, call permissions voicemail and IAX configuration.

Network: NAT configuration has been simplified, when the Wazo server is hosted in a datacenter.

API interconnection: Wazo is now able to use OAuth2 authentication client mechanisms to interact with external API systems. The first example we are working on is to interconnect Wazo with Zoho, other such API include Google, Office 365, etc.

Ongoing features

User and Tenant Management: We are currently reworking the user and entities (a.k.a tenant) configuration. This should make installations with multiple entities feel more natural in future versions.

REST API: We are working towards replacing the old orange admin web interface with the more modern and easier to maintain blue web interface (wazo-admin-ui on /admin). Since wazo-admin-ui is only using REST API under the hood, we need REST API to cover all cases of administration of Wazo. Hence we are completing the set of REST APIs offered by Wazo. You can find the complete API documentation on https://wazo-platform.org/documentation.


The instructions for installing Wazo are available in the documentation. The instructions for upgrading Wazo as also available in the documentation. Be sure to read the breaking changes.

For more details about the aforementioned topics, please see the roadmap linked below.

See you at the next sprint review!

Sprint Review 17.16

· 2 min read
The Wazo Platform team

Hello Wazo community! Here comes the release of Wazo 17.16!

New features in this sprint

REST API: Groups can now ring arbitrary extensions. This was already possible with a specific user, a custom line and a Local channel. This API does the same thing, only a lot simpler. There is no graphical interface to use this API yet, though.

REST API: Until now, schedules in REST API could only be associated to incoming calls. Schedules can now be associated with users, groups and outgoing calls via REST API.

Ongoing features

User and Tenant Management: We are currently reworking the user and entities (a.k.a tenant) configuration. This should make installations with multiple entities feel more natural in future versions.

REST API: We are working towards replacing the old orange admin web interface with the more modern and easier to maintain blue web interface (wazo-admin-ui on /admin). Since wazo-admin-ui is only using REST API under the hood, we need REST API to cover all cases of administration of Wazo. Hence we are completing the set of REST APIs offered by Wazo. You can find the complete API documentation on https://wazo-platform.org/documentation.


The instructions for installing Wazo or upgrading Wazo are available in the documentation.

For more details about the aforementioned topics, please see the roadmap linked below.

See you at the next sprint review!

Sprint Review 17.15

· 2 min read
The Wazo Platform team

Hello Wazo community! Here comes the release of Wazo 17.15!

We are looking for beta testers for the Wazo Zapier plugin. You can click this invite link to try Wazo with Zapier.

Security update

Chat: We fixed a security issue of Wazo 17.14 where the chat history of a user could be seen by another authenticated malicious user.

Important bug fix

Web client: Wazo servers installed or upgraded on 17.14 between October 10 and October 24 2017 are incompatible with Web clients such as Unicom. We released a fixed version on October 24 to fix Wazo 17.14. Wazo 17.15 also fixes the issue.

New features in this sprint

REST API: We have added a new API to be able to switch a call between devices while keeping the conversion going. For example, if Alice is on the phone with Bob from her office, Alice can switch the call from her desk phone to her mobile phone without disrupting the call so that she can leave her office without ending the conversation.

Ongoing features

User and Tenant Management: We are currently reworking the user and entities (a.k.a tenant) configuration. This should make installations with multiple entities feel more natural in future versions.

Performance: We are making changes to the way xivo-ctid-ng handles messages from Asterisk to be able to handle more simultaneous calls.

New upstream versions

Asterisk: Wazo now includes Asterisk 15.0.0.


The instructions for installing Wazo or upgrading Wazo are available in the documentation.

For more details about the aforementioned topics, please see the roadmap linked below.

See you at the next sprint review!

Sprint Review 17.14

· 2 min read
The Wazo Platform team

Hello Wazo community! Here comes the release of Wazo 17.14!

We are looking for beta testers for the Wazo Zapier plugin.

Security update

Asterisk: Asterisk 14.6.2 has been included in Wazo 17.14.

New features in this sprint

Wazo Client: The Wazo Client 17.14.1 has been released and can be used to replace the previous CTI client.

Webhooks: Webhooks can be triggered on a per user basis for chat, agent login/logouts and device status changes.

Ongoing features

Plugin management: We want developers to be able to write and share Wazo plugins easily. For this, we need a central place where users can browse plugins and developers can upload them. That's what we call the Plugin Market. Right now, the market already serves the list of available plugins, but it is very static. Work will now be done to add a front end to our plugin market, allowing users to browse, add and modify plugins.

Webhooks: Webhooks allow Wazo to notify other applications about events that happen on the telephony server, e.g. when a call arrives, when it is answered, hung up, when a new contact is added, etc. Webhooks are working correctly, but they still need some polishing: performance tweaking, handling HTTP authentication, listing the history of webhooks triggered, allowing users to setup their own webhooks in order to connect with Zapier, for example. We're also thinking of triggering scripts instead of HTTP requests, making Wazo all the more flexible when interconnecting with other tools.

Performance: We are making changes to the way xivo-ctid-ng handle messages from Asterisk to be able to handle more simultaneous calls.


The instructions for installing Wazo or upgrading Wazo are available in the documentation.

For more details about the aforementioned topics, please see the roadmap linked below.

See you at the next sprint review!

Sprint Review 17.13

· 2 min read
The Wazo Platform team

Hello Wazo community! Here comes the release of Wazo 17.13!

Security update

Asterisk: Asterisk 14.6.1 has been included in Wazo 17.13. It contains many security fixes including one for the RTPbleed bug.

New features in this sprint

Admin UI: The user plugin now allows the administrator to change the user's group membership from the user form.

Webhooks: Add the ability to trigger webhooks only for events regarding a given user.

Ongoing features

Plugin management: We want developers to be able to write and share Wazo plugins easily. For this, we need a central place where users can browse plugins and developers can upload them. That's what we call the Plugin Market. Right now, the market already serves the list of available plugins, but it is very static. Work will now be done to add a front end to our plugin market, allowing users to browse, add and modify plugins.

Webhooks: Webhooks allow Wazo to notify other applications about events that happen on the telephony server, e.g. when a call arrives, when it is answered, hung up, when a new contact is added, etc. Webhooks are working correctly, but they still need some polishing: performance tweaking, handling HTTP authentication, listing the history of webhooks triggered, allowing users to setup their own webhooks in order to connect with Zapier, for example. We're also thinking of triggering scripts instead of HTTP requests, making Wazo all the more flexible when interconnecting with other tools.


The instructions for installing Wazo or upgrading Wazo are available in the documentation.

For more details about the aforementioned topics, please see the roadmap linked below.

See you at the next sprint review!