97 posts tagged with "wazo-platform"

Hello Wazo Platform community!

Here is a short review of the Wazo Platform 21.07 release.

New Features in This Release​

• Call recording: Introducing an API to easily export recordings and download the resulting export ZIP archive.

Technical Features​

• Asterisk: Asterisk has been upgraded to 18.4.0. See the Asterisk release announcement

Ongoing Features​

• Call recording: We are working to polish the call recordings API.

For more details about the aforementioned topics, please see the roadmap linked below.

See you at the next sprint review!

Hello Wazo Platform community!

Here is a short review of the Wazo Platform 21.06 release.

New features in this release​

• Retention: We added the possibility to automatically delete call recordings. Furthermore, it is now possible to configure the automatic deletion of CDRs and call recordings via REST API for each tenant. For instance, this makes it possible to abide by European GDPR regulations.

Technical features​

Asterisk: Asterisk has been upgraded to 18.3.0. See the Asterisk release announcement

Ongoing features​

• Call recording: We are working to improve the Wazo Platform API to easily retrieve multiple call recordings.

For more details about the aforementioned topics, please see the roadmap linked below.

See you at the next sprint review!

Hello Wazo Platform community!

Here is a short review of the Wazo Platform 21.05 release.

New features in this release​

• Voicemails: To make life easier, we added missing timezones for a few countries: Belgium, Italy, Canada, Germany, France, Israel, Luxembourg, Malaysia, Monaco, Netherlands, Poland, Portugal, Britain (United Kingdom), America, Spain and Switzerland. Note that the time format is by default set to 12-hour clock with AM/PM.

Technical features​

• Policies: We revamped the logic that creates default authentication policies

Ongoing features​

• Call recording: We are working to improve the Wazo Platform API to easily get call recordings.

For more details about the aforementioned topics, please see the roadmap linked below.

See you at the next sprint review!

Hello Wazo Platform community!

Here is a short review of the Wazo Platform 21.04 release.

New features in this release​

• Email: Some options only present in database are now exposed through API. It's the first step to improve and allow administrators to configure the email server using the API.
• Call recording: Using API to start/stop a call recording will now trigger a beep.
• Tenant: Add possibility to set a unique human readable identifier (a.k.a "slug") to a tenant, which will used to easily identify resource in asterisk configuration and log. For now this behavior is only used for groups, but will be used for all asterisk resources.
• Events: A new event is sent when a user receives a call but is not answered, be it because the phone is unavailable or the Do-Not-Disturb (DND) mode is activated, among other causes.

Technical features​

• Ring group: Group API now use UUID as primary identifier

Ongoing features​

• Call recording: We are working to improve the Wazo Platform API to easily get call recordings.

For more details about the aforementioned topics, please see the roadmap linked below.

See you at the next sprint review!

Hello Wazo Platform community!

Here is a short review of the Wazo Platform 21.03 release.

New features in this release​

• Call Recording: it is now possible to record calls that are coming from and going to a queue or a group.
• Call Recording: API to delete multiple recordings, useful to purge recordings automatically.

Technical features​

• Asterisk: Asterisk has been upgraded to 18.2.2. See the Asterisk release announcement
• Database: call-logs have been moved to their own database, to facilitate usage of distributed architecture.

Ongoing features​

• Call Recording: we are working to improve the Wazo Platform API to easily get call recordings.

For more details about the aforementioned topics, please see the roadmap linked below.

See you at the next sprint review!

Hello Wazo Platform community!

Here is a short review of the Wazo Platform 21.02 release.

New features in this release​

• Call Recording: Call recordings are now attached to the call's CDR. There's an API to fetch the media from a given CDR.

Contributions​

• Cisco 88XX: Thanks to Fabrice GUEHO for adding support for Cisco 88XX
• Yealing T4X upgrade: Thanks to Fabrice GUEHO for upgrading the Yealink T4X to v85

Bug fixes​

• Yealink: A loop in Yealink phone DnD has been fixed

Technical features​

• Asterisk: Asterisk has been upgraded to 18.2.0. See the Asterisk release announcement
• Calls: Call API not strip white spaces from the dialed extensions
• Debug: Debug mode can now be enabled in wazo-webhookd without restarting the service

Ongoing features​

• Call recording: we are working to improve the Wazo Platform API to easily get call recordings.

For more details about the aforementioned topics, please see the roadmap linked below.

See you at the next sprint review!

Hello Wazo Platform community!

Here is a short review of the Wazo Platform 21.01 release.

New features in this release​

• Call recording: Until Wazo Platform 21.01, call recording was either on or off, for all calls of a user. In 21.01, new options have been added to control which calls are automatically recorded: placed or received calls, as well as internal or external (i.e. through a trunk) phone calls.

• Call recording: There is now a new API to start or stop recording a call.

Technical features​

• Asterisk: Asterisk has been updated to 18.1.1. See the Asterisk release announcement for 18.0.0, and 18.1.1.

Ongoing features​

• Call recording: we are working to improve the Wazo Platform API to easily get call recordings.

For more details about the aforementioned topics, please see the roadmap linked below.

See you at the next sprint review!

Hello Wazo Platform community!

Here is a short review of the Wazo Platform 20.17 release.

New features in this release​

• Phones: Two new phone provisioning plugins have been added to support Cisco 68XX & SPA191/192
• Contact Center Stats API: Agent statistics may now be retrieved according to a physical timezone, to take into account Daylight-Saving-Time changes.

Bug fixes​

• Call Recording: Using call recording with *3 now save files in tenant-aware directories.
• Import: User import now uses global SIP templates instead of creating one template by a user.
• SCCP: Agent can now use SCCP phone to login/logout.

For more details about the aforementioned topics, please see the roadmap linked below.

We wish everybody happy holidays!

See you next year for the release of Wazo Platform 21.01!

Hello Wazo Platform community!

Here is a short review of the Wazo Platform 20.16 release.

New features in this release​

• Contact Center Stats API: In addition to queue statistics, Wazo Platform 20.16 now offers agent statistics. Those may be aggregated by hour, day or month to provide better insights.

• Contact Center Stats API: Queue statistics may now be retrieved according to a physical timezone, to take into account Daylight-Saving-Time changes.

Bug fixes​

• Voicemails: The message waiting indicator (MWI) for voicemail messages is now functional on physical phones.

Technical features​

• Asterisk: Asterisk has been upgraded to 17.9.0. See the Asterisk release announcement

• Performance: Internal workings of token creation and validation, voicemail and directory lookup API have been improved, making them significantly faster than previous versions of Wazo Plaform.

Ongoing features​

• Contact Center Stats API: We are working to expose all the statistics for queues and agents through REST API.

For more details about the aforementioned topics, please see the roadmap linked below.

See you at the next sprint review!

Hello Wazo Platform community!

Here is a short review of the Wazo Platform 20.15 release.

New features in this release​

• Contact Center Stats API: The queue statistics have been improved and may now be aggregated by day or by month, to provide insights on a queue on long periods of time.
• Contact Center Stats API: The begin and end time of the statistics are now timezone aware.
• External application API: A new API has been added to configure external applications for users and tenants. This API can be used by an administrator to control how an external application will behave.

Technical features​

• Asterisk: Asterisk was upgraded to 17.8.1. This is a security release, so we strongly recommend you to update your Wazo Platform.

Ongoing features​

• Contact Center Stats API: We are working to expose all the statistics for queues and agents through REST API.

For more details about the aforementioned topics, please see the roadmap linked below.

See you at the next sprint review!